Saudi Awwal Bank has achieved the ISO 9001:2015 certification from the International Organization for Standardization, becoming the first bank in the Kingdom to receive this prestigious recognition. This certification is awarded to organizations that effectively manage and enhance quality in their operations. The certification process involved thorough audits conducted by experts from the British Standards Institution over the past three months, assessing various processes and procedures within the bank. Ghada Al-Jarbou, chief operating officer at SAB, said: “We are pleased to be the first bank in the Kingdom to obtain the ISO 9001:2015 certification. This achievement reflects our commitment to delivering quality services and our focus on improving performance across the bank.”